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what are your rights if you need to postpone or cancel?



Step 1: talk to your venue and suppliers

If you’re trying to postpone the whole day, then this will likely be the main step (and possibly the only one) you will need to take. Do try to be flexible with dates, as it’s likely your venue, photographer, caterers and other suppliers will have bookings far into the future – so they may not all be available on the same rescheduled date. If that’s the case, you may need to ask for individual refunds, or be prepared to lose deposits with some.

Anecdotally, we’ve heard venues and suppliers are generally doing their best to help couples reschedule. If yours aren’t playing ball, however, follow the steps below to see if you can get your money back another way.

If you’re going to go ahead with the ceremony, but not the reception, then work out whose services you’ll still need and which you’ll try to seek refunds from.

For example, you might still be able to use your wedding clothes, flowers, officiant and registrar and photographer. Yet you won’t need the caterer, cake, reception venue (if different from the ceremony), band or DJ. So you’ll need to check your contracts with those suppliers to discover what your cancellation terms are. 

If you find a supplier that’s not willing to engage or is demanding excessive amounts of cash to cancel, the rest of the guide’s here to help with that.

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