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Hundreds of BP customers to have £2,000 prize ‘win’ honoured after competition gaffe – but you need to claim it

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How does the competition work?

The BP Fuel Your Year promotion offers customers who swipe their BPMe rewards card or app while making a purchase in a BP store – which could be for fuel and for certain items sold in garages (lottery tickets and tobacco are excluded, for example) – the chance to win a daily prize draw worth 400,000 points.

The points are worth £2,000 and can be spent on fuel or other purchases at BP stations, as well as on purchases with BP’s partner retailers, including Amazon and M&S, or donated to charity. 

The promotion started on 5 January 2021 and is set to run until 2 March 2021, with one winner each day – so there were supposed to be 57 winners in total. 

What went wrong?

BP says “for a short time” on the first morning of the promotion, some customers were given receipts showing they had automatically won the prize rather than simply being entered into the draw.

Around 400 people have so far contacted BP after wrongly being told they’d won – though the actual number could be much higher as BP only knows the details of those who have already got in touch. We’ve seen reports of the error at forecourts as far apart as Watford and Stirling.  

BP says the mistake was caused by a third party and that it was stopped as soon as it was detected. The promotion will still continue until March though, with one daily winner, despite its initial teething problems.